Appliance repair statistics

The washing machine, by a clear margin. It accounts for 33% of all repair interventions recorded in the Archimede management system — nearly one in three. The dishwasher follows at 24.8% and the fridge at 18.9%. Together, these three appliances make up 77% of all interventions.

Bosch leads at 9.0%, followed by Whirlpool (8.1%), Ariston (8.0%) and Samsung (7.9%). No single brand exceeds 10%, which points to a remarkably even distribution. These figures reflect market share rather than reliability — a widely sold brand will naturally generate more repair requests.

"Won't start" is the single most reported fault, at 14.2% of all interventions (88,939 cases). It affects every appliance type. Next come "won't cool" (9.4%, predominantly fridges) and "water leak" (8.0%). The ten most common faults together account for 71% of all recorded cases.

The dataset comprises 906,994 repair interventions recorded in the Archimede management system between July 2019 and March 2026. The system is used by network service centres and independent professionals. These are real operational records, though they do not represent the appliance repair market as a whole.

Tumble dryers account for 6.5% of all interventions (58,572 cases), placing them fourth overall behind washing machines, dishwashers and fridges. Their most common fault is "won't dry", at 24.1% — a single clearly dominant problem, unlike washing machines where faults are more evenly spread.

No. The brand distribution reflects commercial market presence, not product reliability. A brand with a high share of repairs is a widely sold brand, not necessarily a less reliable one. Equally, a brand with few repair records may simply have a smaller market footprint. These figures should not be read as a reliability ranking.