The drum won't spin and the display shows error E50 — what's wrong?

Engineer's advice

In most cases, unfortunately, the problem could be a broken motor.

Alternatively, it could be a snapped belt or tensioner caused by a broken spring.

In either case, the replacement is far from straightforward and requires a qualified engineer, as the machine needs to be almost completely dismantled to carry out the repair properly.

Brand transparency

This page is for informational purposes only. Archimede is not an authorised service centre for any of the brands mentioned (Bosch, Samsung, Whirlpool, Ariston, Miele, Siemens, Electrolux and others). Brand names and any logos that may appear in photographs remain the exclusive property of their respective owners and are mentioned solely for the descriptive purpose of the repair service we provide (descriptive use of trademarks under EU case law). For repairs covered by the manufacturer's warranty, please contact the brand's official service.